Nordea Bank Abp SA Oddział w Polsce

Bankowość, BPO/SSC

We are looking for a Process Officer in CM Operations Files Team. This is an opportunity for you to work in team with technical background and focussed on supporting coroprate customers. 


Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best. 


That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative. 


There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be? 


Your future responsibilities


You’ll join CM Operations Files Team, where we are responsible for preparing communication for files, transferring between Nordea and corporate customers, and supporting after onboarding process (2nd line of support) with direct contact with customer.


What you’ll be doing:  

  • Preparation of communication for corporate customer  
  • 2nd line support for corporate customers and another units  
  • Participation in project oriented toward simplification and customer needs  
  • Create, develop and update documentation and procedures regarding assigned tasks  

The role is based in Łódź. Welcome to a team with technical background where we work with file transfers. 


Kierunki studiów: Bankowość, Ekonomia, Finanse, Rachunkowość
Dodatkowe wymagania odnośnie kierunków: znajomość języka angielskiego w stopniu komunikatywnym
Wymagania odnośnie języków: angielski, Zależnie od ogłoszenia
Dodatkowe wymagania odnośnie języków: j. angielski B2, języki skandynawskie, zależnie od stanowiska
Wymagania odnośnie kompetencji: zależnie od ogłoszenia
Lata studiów: V rok, absolwenci
Wymagane wykształcenie:

English on advanced level.

More information


At, you can read more about us and the benefits you’ll get when joining the Nordea team. 


At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.


Please submit your application no later than 2 MArch 2019. 

Wymagane umiejętności:

Who you are


Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.


Your profile and background:


  • Willing to learn new tasks in changing international environment 
  • Computer literacy (Windows, MS Office) – Professional level 
  • Excellent work organization and prioritization 
  • Interest in new technologies 
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Aleja Grunwaldzka 472C, Gdańsk, 80-309
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