Nordea Bank Abp SA Oddział w Polsce

We are looking for a Process Officer in CM Operations Files Team. This is an opportunity for you to work in team with technical background and focussed on supporting coroprate customers. 

Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best. 

That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative. 

There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be? 

Your future responsibilities

You’ll join CM Operations Files Team, where we are responsible for preparing communication for files, transferring between Nordea and corporate customers, and supporting after onboarding process (2nd line of support) with direct contact with customer.

What you’ll be doing:  

• Preparation of communication for corporate customer  
• 2nd line support for corporate customers and another units  
• Participation in project oriented toward simplification and customer needs  
• Create, develop and update documentation and procedures regarding assigned tasks  

The role is based in Łódź. Welcome to a team with technical background where we work with file transfers. 

Wymagania