1000
Finanse, Inne, IT (administracja, oprogramowanie)
WE ARE LOOKING FOR A NEW COLLEAGUE:
Order Management Specialist with ItalianYOU AND YOUR TEAM
You will join the Order Management division of the Customer Operations organization with around 75 colleagues based in Gdynia. Altogether our major responsibility is to provide administration support to our client-facing teams (usually these are Account Managers from the Sales department). As Order Management Specialists we agree with a number of internal teams and sometimes we also directly support external clients.WHY IS THIS JOB MEANINGFUL?
As an Order Management Specialist you will facilitate all administrative processes to assure that our client signs the accurate contract, receives access to use our products and is accurately billed. We call our service “order to cash” because we handle the series of tasks that need to be processed from the moment the client puts an order till the invoice is paid.SOME OF THE DAILY TASKS YOU WILL PERFORM:
Preparing contracts for clients who decide to buy our products or servicesCrafting client’s accounts and granting system permissions for the proper services
Handling billing process and assure that clients receive correct invoices
Resolving compliance issues in partnership with Compliance & Legal Teams
Operating on a number of internal tools and applications related to customer relationship management (CRM)
Responding to clients’ queries assuring the highest standards of customer service
Co zapewniamy
YOU RECEIVE:
Development: e-learning platform, a range of workshops and international projects
Onboarding: structured training and buddy support
Information: access to real-time economic data
Diversity: colleagues from 40 countries
Charity: 2 additional days off for voluntary jobs
Perks: wellness allowance, private medical healthcare, employee assistance program, pension plan
Office: chillout room with video games, massage chairs
Activities: sport teams and social events to join
Future: corporate pension plan and employee insurance
Wymagania
Kierunki studiów: Bankowość, Ekonomia, Finanse, Informatyka, Metody ilościowe, Stosunki Międzynarodowe , Zarządzanie
Dodatkowe wymagania odnośnie kierunków: N/A
Wymagania odnośnie języków: angielski
Dodatkowe wymagania odnośnie języków: języki europejskie, nordyckie, CIS,
Wymagania odnośnie kompetencji: ukończone studia wyższe/ w trakcie studiów
Lata studiów: 3-5
Wymagane wykształcenie: English language proficiency and Italian at least B2 level
Wymagane umiejętności:
Excellent interpersonal skills and ability to quickly learn new processes and applications
Very good analytical and critical thinking skills to enable you to look for alternative solutions when facing e.g. system errors
Strong digital literacy, including experience with Microsoft Office applications
Interest in work in a fast paced and goal-oriented environment
WHAT DO YOU NEED TO BRING?
Excellent communication skills to feel comfortable when collaborating with a number of different teamsExcellent interpersonal skills and ability to quickly learn new processes and applications
Very good analytical and critical thinking skills to enable you to look for alternative solutions when facing e.g. system errors
Strong digital literacy, including experience with Microsoft Office applications
Interest in work in a fast paced and goal-oriented environment
YOU WILL BE EVEN MORE COMPETITIVE WITH:
Previous experience in using CRM platforms such as Siebel or Salesforce and/or billing systems such as SAP